We don’t actually offer any trial period for our software.
We always explain in great detail the strategy behind each product so that you know precisely what you can expect from them: good and bad. We also usually publish forward tests showing the performance of the strategy so that you can freely assess its features.
Refund is granted only in very exceptional cases like for technical issues (as an example: our software doesn’t work on your platform and we are not able to help you solve the problem).
We strongly advice to test each strategy for at least one or two months before deciding if it’s good or not. That should be made using the suggested settings and leverage.
In any case, if you’re not satisfied with the product you bought please first contact us so we can find a solution together.
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Is it true that people that that bought previously (Crescendo) and get a discount if we buy OndaFX?
Hi John, Cescendo’s customers can buy ForteFX at a discount (not OndaFX).
Hi if i buy OndaFx through my fxpro direct WILL IT WORK it on another brokers MT4 platform?
Hi Elibe, yes it WILL
When can we expect an upgrade for HartEA to enable it to work effectively with Build 600+.?
You state in your advertising that it works with all MT4 platforms which is untrue unless there has been an update which I have not been informed about.
Hi Peter, we are working on this and other updates. We’ll release them as soon as possible after we’ve completed some testing. Thanks for your patience.
What if I don’t like the performance? Still not refund?
Sorry no refund based on live performances. In the realm of “trading” no one can guarantee future results.